The aim of this CPD course is to give the CA or RA doing the course the ability to: 

  1. Understand why the long term profitability of a business could be affected by both conformance quality as well as service quality.
  2. Understand the operational as well as strategic implications that staffing levels could have on profitability
Guest access
: R 114.00 incl. VAT
Expiry Date
: None
CPD Units
: 1.00 Hour
: 2.8/4

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